What should I include in an RFQ?
Send brand, exact part number, quantity, condition requirement, destination country, and photos or nameplate images when available.
Frequently Asked Questions
Quick answers for buyers preparing technical RFQs, validating stock, and planning international delivery.
Can ZYPLC source obsolete parts?
Yes. Obsolete and hard-to-find PLC, DCS, drive, robotics, and sensor parts are a core sourcing area.
Do you provide actual product photos?
Actual-stock photos, label close-ups, and packing photos can be requested during quotation or before shipment when available.
How is warranty handled?
Warranty terms depend on model, condition, and sourcing channel. The agreed term is confirmed before order rather than assumed from a generic page.
Can you ship with our courier account?
Yes. Buyer courier accounts can be used where service coverage and export handling allow it.
How fast do you reply?
Response time depends on model complexity and stock checks, but urgent RFQs should be marked clearly so they can be prioritized.