01 · RFQ review
Model, suffix, and application context are checked first.
Clear part numbers, nameplate photos, and destination details help reduce wrong-model sourcing risk before quotation.
Frequently Asked Questions
Quick answers for buyers preparing technical RFQs, confirming availability, and planning international delivery.
02 · Item evidence
Photos and visible condition details support buyer confirmation.
Available item photos, label close-ups, and packing evidence can be shared when they are available for the quoted unit.
03 · Export follow-up
RFQ, packing, and shipment updates stay in one support thread.
Quote-based sourcing keeps availability, condition, warranty scope, and delivery options confirmed before order commitment.
What should I include in an RFQ?
Send brand, exact part number, quantity, condition requirement, destination country, and photos or nameplate images when available.
Can ZYPLC source obsolete parts?
Yes. Obsolete and hard-to-find PLC, DCS, drive, robotics, and sensor parts are a core sourcing area.
Do you provide actual product photos?
Available item photos, label close-ups, and packing photos can be requested during quotation or before shipment when available.
How is warranty handled?
Warranty terms depend on model, condition, and sourcing channel. The agreed term is confirmed before order rather than assumed from a generic page.
Can you ship with our courier account?
Yes. Buyer courier accounts can be used where service coverage and export handling allow it.
How fast do you reply?
Response time depends on model complexity and availability checks, but urgent RFQs should be marked clearly so they can be prioritized.