Skip to main content

Support & Resources

Clear RFQ support for industrial automation spare parts.

Send the right information once, and we can move faster on model verification, availability, quotation, packing, and international shipment.

Quote checklist

What to include for a faster answer.

Industrial parts are often close in appearance but different in revision, communication option, or compatible system family. These details help prevent wrong shipments.

RFQ Preparation

Send model, quantity, destination, and photos so our team can confirm the correct spare part before quoting.

Compatibility Check

For PLC, DCS, HMI, drive, and communication modules, suffixes and revisions are reviewed before order confirmation.

Shipping Support

DHL, FedEx, UPS, and freight options are selected by urgency, package size, and destination requirements.

Warranty Handling

Warranty terms are confirmed by model, condition, test availability, and sourcing channel before payment.

Obsolete Part Help

For discontinued models, we help buyers evaluate stock, replacement options, or compatible installed-base alternatives.

After-sales Continuity

Keep the same email thread for quote, dispatch, tracking, and warranty follow-up to reduce procurement friction.

Direct contact

Need price, stock, or a compatible replacement?

plc.sales@zyplc.com · +86 19859288691

WhatsApp Sales